DEMO DAYS | SOLGARI CONTACT CENTER

Scary Good: Solgari In-App Contact Center for MS Teams  

Gain access to an informative session and explore how Solgari Contact Center can enhance your communication capabilities, streamline workflows, and empower your team with powerful integration tools.

What to Expect: 

📱 Solgari Contact Center: Manage customer interactions seamlessly via the cloud for flexibility and high-quality communication. 

▶️ Video Walkthrough: A demo of Solgari for Microsoft Teams, including CRM integration and a Solgari Hub backend tour.

Key Topics: 

• Teams Integration: Leverage Teams presence to manage agent availability.
• Agent Interface: Real-time conversations and database integration within Teams. 
• Customer Interaction: Handle voice, WhatsApp, SMS, with sentiment analysis and copilot tools. 
• Licensing Options: Overview of subscriptions for intelligent routing. 
• CRM Integration: Track interactions and create sales opportunities in Teams. 
• Routing & Queues: Skills-based routing through Solgari Hub.

Gain Access to Our Exclusive Demo Day to Experience Solgari Contact Center in Action!