The Unified Communications (UC) Market is forecasted to grow to $28 billion by 2020, according to Wainhouse Research. Analyst are reporting a consistent transition from on premise based UC solutions to hosted UC solutions (IP Voice) with a mix of Dedicated/Private Cloud and Multitenant/Public Cloud.
Microsoft strategically entered this market years ago and the technology giant is positioned to exceed industry averages due to their existing presence on the desktop, bundling capabilities, distribution channel and marketing spend.
UC on-premise vs cloud trends
Microsoft UC deployment options