Defining your Customer Experience with AI

On Demand

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Defining your Customer Experience with AI: Ascend Teams Contact Center 

Presented by:

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Join CallTower and Intermedia for an exclusive look at Ascend for Teams Contact Center, the solution designed to keep your agents productive without ever leaving the Microsoft Teams environment. Unlike other solutions that rely on external pop-ups or disjointed interfaces, Ascend offers a truly native experience. In this concise session, we will demonstrate how unifying your communications stack directly within the Teams client simplifies workflows, boosts agent efficiency, and ultimately delivers a superior customer service experience. 

Key Takeaways:
  • Review the benefits of an integrated contact center within the Microsoft Teams environment
  • See how AI integrates into contact center, helping agents better respond to customers and supervisors better assist and monitor
  •  Discover how virtual agents can manage a larger portion of interactions, boosting productivity 
  • View the Ascend for Teams Contact Center Product Roadmap, plus new features coming soon 

Don’t miss this chance to see how Ascend can transform your customer service experience. Download the Webinar Today!

 

Download Now

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Meet the Presenters:

Kade-Herbert
Kade Herbert
Marketing Manager
Robert Oscanyan
Robert Oscanyan
Sr Director of Product Marketing, Intermedia
Brian Gregory
Brian Gregory
Director of Product Marketing, Intermedia

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