At the start of this decade there was a transformational shift in business communication. An industry that was dominated by a desk phone was about to be reinvented. Business communication tools have quickly evolved into tailor made solutions for a dynamic and digital workstyle.
The transference from phone and email exclusive solutions to unified communications (UC) has empowered real-time communication with colleagues or customers from anywhere, at any time, generating an overall cultural change in the way communication is managed. Incorporating desktop and mobile, IP voice, instant messaging, presence, screen share and video conferencing have made tremendous marketplace impact.
Today, it’s not a choice of when you are going to adopt a unified communications solution, it is a question of which UC solution works best for your business. The final decision often comes down to integrations and ease of implementation.
We have identified 7 key integrations that maximize the impact of adopting a Microsoft and /or Cisco UC solution.
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